| Table V11 | V9.0 (P12) | V10 (P1) | Abbreviation | Description | Module | Activity code |
|---|---|---|---|---|---|---|
| DOOBPCLNK | DBL | Order-giver association | Help Desk | |||
| EXKWORD | EKW | Existing keywords | Help Desk | |||
| FAMPBQUE | PBQ | Corresponding queues | Help Desk | |||
| FAMPBREP | PBR | Qualified employees | Help Desk | |||
| HDKTASK | HDT | After-sales serv. consumption | Help Desk | |||
| HDKTASKINV | HDI | Consumptions to be invoiced | Help Desk | |||
| HDKTRS | Modification | Modification | HTR | HDK entry transaction | Help Desk | |
| HDKTRSVAL | HTV | HDK value entry transaction | Help Desk | |||
| SBGEO | SBG | Consulting fields of service suppliers | Help Desk | |||
| SBPBL | SBP | Service suppliers' skills | Help Desk | |||
| SOLRESULT | SOR | Solutions found | Help Desk | |||
| SOLUTION | SOL | Solutions | Help Desk | |||
| SRESAT | SRS | Request status history | Help Desk |