Calls made by default
This parameter determines if a telephone call created outside of the navigation context, must be considered by default as being "carried out" or "to be carried out".
Level of localization / Global variable
This parameter is defined at the level User. It belongs to Chapter CRM (Customer Relation) and the Group DEF (Default values), The following parameters are also associated with this chapter and group :
- CIBAUSFLT (User filter)
- DONDEFBAP (Appointments done by default)
- DONDEFTSK (Tasks completed by default)
The global variable GDONDEFCLL is associated with it.
Functions impacted
The following functions are associated with this parameter :
Customer relation > CRM activity > Calls