General parameters >  Chapter Customer Relation >  Parameter ICOSYN (Icon overview to write)  

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This parameter is used to define the icon displayed to signify that an overview can be written.

If no code has been entered, the icon Number 117 is used by default.

 

Level of localization / Global variable

This parameter is defined at the level Folder. It belongs to Chapter CRM (Customer Relation) and the Group ICO (Icon management), The following parameters are also associated with this chapter and group :

The global variable GICOSYN is associated with it.

Functions concerned

The following functions are associated with this parameter :

  Customer relation > Customer support > Service requests

Comments

This parameter concerns namely the service requests where these icons can be found.