Uninstallation procedure

Prerequisites

The use of this document assumes an understanding of the products being used (Windows, Oracle, SQL Server, and so forth).

Do not proceed if this is not the case.

The information contained in this document is given for reference only and must be tested before its use in a live situation.

This document summarizes the main steps to uninstall a complete SAFE X3 solution on a Windows server.

Uninstalling the SAFE X3 configuration console

The console is used to deconfigure the components and the solutions. This deconfiguration is used to return the components to the same status as after their installation with InstallShield or IzPack. Their status then becomes 'idle'. It is only after this deconfiguration step that it is possible to uninstall them with the Add / Remove program function.

It is absolutely necessary to start by deconfiguring the linked servers (Web server and Print server).

Step 1: Deconfigure a linked server:

• Unpublish all the solutions attached to this server.
• Deconfigure the linked server.

Step 2: Deconfigure the solutions:

• Deconfigure any remaining servers. No linked servers must remain in the linked servers tab.
• Deconfigure the additional process servers ('Deconfiguration' button in the Process servers tab).
• Deconfigure the application (application + principal process server) ('Deconfiguration' button in the Data - Application tab). The solution is deleted at this moment.

For the moment, the database server remains intact (for security reasons).

From the Windows control panel

Stop the following services:

• Main engine for the solution carried out by the console.
• OracleService / MSSQLServer$ database service.
• Print server service carried out by the console.

From the Windows Add/Remove programs function

• Warning: The AdxAdmin must be uninstalled last because it contains information that is necessary for the uninstallation of other components (the status, among others). Do not stop this component during the uninstallation of other components. Note: this component is common to the solutions 14x, version 5, version 6, and version 7.

• Sage SAFE X3 Runtime Component - Name of the component.

• SAFE X3 V2 Print Server

• Sage X3 Application Component - Name of the component.

• SAFE X3 V2 Management Console.

• If SQL SERVER database: Remove the Microsoft SQL Server 2012 (SID) program. If you want to retain the instance you can delete the SAFE X3 database using the "Enterprise Manager" administration tool.

• Sage SAFE X3 AdxAdmin: to uninstall last and only if there are no more version 14x, version 5, version 6, or version 7 solutions configured.

From a DOS window

• If ORACLE database: deletion of the database service OracleService: oradim -delete -sid .

From the Windows registry manager

• Check under H_L_M>SOFTWARE>Adonix that the descriptions of the product components are properly deleted.

In the file c:\windows\system32\drivers\etc\services

• Delete the product services declaration.

From Windows Explorer

Delete the folders for the product components (database, folders, runtime, console, and so forth).