Chosen service (Tokens)
This parameter is used to indicate the service provided by default to all customers for whom this information has not been set.
When a customer has sufficient tokens available, the contract template specified here sets the contract with points.
It is mandatory that the selected service be a contract with points template.
Level of localization / Global variable
This parameter is defined at the level Folder. It belongs to Chapter HDK (Customer Support) and the Group COT (Service Contract management), The following parameters are also associated with this chapter and group :
- CONTSIOBY (Contract stat group mandatory)
- COVPROMPT (Display coverage)
- DEFCONITM (Default contract product)
- REWHISMOD (Archive renewals)
- REWNBRDAY (Contract renewal filter)
Its values are defined by the function Service contract templates.
The global variable GDEFCOTCHX is associated with it.