Operating system |
- The supported client operating systems are defined by the browser. Some restrictions can apply for Microsoft Office (see below).
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Hardware |
- Any hardware supporting the browsers mentioned below (workstations, tablets, and mobile phones).
- The screen size constraints may require dedicated functions, especially for mobile.
- For best performance experience, it is strongly recommended to use a client machine with the following minimum CPU specifications: Intel Core i5, frequency >= 2.60 Ghz, or equivalent CPU generation.
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Desktop Browser supported |
- The client can be used on any modern browser with a minimum support of HTML5. Following is the compatibility matrix:
Browser |
Version and operating system |
Level of support (*) |
Chrome |
Version 136 or the latest version supported by Google on Windows 10, 11, and Mac OS X. |
Certified |
Version 136 or the latest version supported by Google on other Linux operating systems |
Compatible |
Firefox |
Version 138 or higher on Windows 10, 11, and Mac OS X. |
Certified |
Version or higher on other Linux operating systems |
Compatible |
Chromium-based Edge |
Version 136 or the latest version supported by Google on Windows 10, and 11 |
Compatible |
Safari |
Version 18 or higher, only on Mac OS X. |
Certified |
You can use browsers supported on 10, and 11 with Microsoft Windows Server 2019, 2022, and 2025.
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Mobile Browser supported |
- Following is the compatibility matrix for mobility devices:
Browser |
Version and operating system |
Level of support(*) |
Chrome |
Version 136 or the latest version supported by Google (except disconnected mode) on iOS 18 or higher operating system. |
Certified |
Version 136 or higher on Android 15 or higher operating system for Android Phones and Android Tablets. |
Certified |
Firefox |
Version 138 or higher on Android 15 or higher operating system for Android Phones and Android Tablets. |
Certified |
Chromium-based Edge |
Version 136 or higher on Android 15 or higher operating system for Android Phones and Android Tablets. |
Compatible |
Version 136 or the latest version supported by Google (except disconnected mode) on iOS 18 or higher operating system. |
Safari |
Version 18.4 or higher (except disconnected mode) on iOS 18 or higher operating system. |
Compatible |
(*) Level of support:
- Certified means "officially tested by Sage, reached all QA metrics"
- Compatible means "Partially certified or not officially validated by Sage"
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Network software |
- TCP/IP protocol installed and configured.
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Office client |
- Microsoft Office 2010, 2013, 2016, 2019 in Windows environments only. No Add-In available for Mac OS X.
- Microsoft Office 2013, 2016, 2019 as part of Office 365 on-premises. No support for Office online or Max OS X.
- Microsoft Outlook 2010, 2013, 2016, 2019 in Windows environments only.
- Microsoft Outlook 2013, 2016, 2019 as part of Office 365 on-premises. No support for Office online.
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Printing support |
- Printing can either be:
- Sent directly to a printer seen by the print server.
- Viewed in a browser instance. You can then choose from different export formats as they are supported by Crystal Reports. For a PDF export (default), it is necessary to install Acrobat Reader V10 or higher on the workstation.
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Others |
- This excludes iPad tablets.
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