Browsers

This document describes the minimum configuration requirements that are needed for a smooth connection to an application in a SAFE X3 technology from an Internet browser.























Category Configuration requirements
Operating system
  • The supported client operating systems are defined by the browser. Some restrictions can apply for Microsoft Office (see below).
Hardware
  • Any hardware supporting the browsers mentioned below (workstations, tablets, and mobile phones).
  • The screen size constraints may require dedicated functions, especially for mobile.
  • For best performance experience, it is strongly recommended to use a client machine with the following minimum CPU specifications: Intel Core i5, frequency >= 2.60 Ghz, or equivalent CPU generation.
Desktop Browser supported
  • The client can be used on any modern browser with a minimum support of HTML5. Following is the compatibility matrix:
    • Browser Version and operating system Level of support (*)
    Chrome Version 87 or the latest version supported by Google on Windows 8, 10, 11, and Mac OS X. Certified
    Version 87 or the latest version supported by Google on other Linux operating systems Compatible
    Firefox Version 79 or higher on Windows 8, 10, 11, and Mac OS X. Certified
    Version 79 or higher on other Linux operating systems Compatible
    Chromium-based Edge Version 87 or the latest version supported by Google on Windows 8, 10, and 11 Compatible
    Safari Version 13 or higher, only on Mac OS X. Certified 
    <li><b>Note</b>:You can use browsers supported on Windows 8, 10, and 11 with Windows Server 2016, 2019, and 2022.</li>
Mobile Browser supported

  • Following is the compatibility matrix for mobility devices:
    • Browser Version and operating system Level of support(*)
    Safari Version 13 or higher (except disconnected mode) on iOS 8 or higher operating system. Compatible
    Chrome Version 87 or the latest version supported by Google (except disconnected mode) on iOS 8 or higher operating system. Certified
    Version 87 or higher on Android 4.3 or higher operating system for Android Phones and Android Tablets. Certified
    Firefox Version 79 or higher on Android 4.3 or higher operating system for Android Phones and Android Tablets. Certified
    Edge Version 45 on Android and version 87 on iOS. Compatible

    (*) Level of support:

    • Certified means "officially tested by Sage, reached all QA metrics"
    • Compatible means "Partially certified or not officially validated by Sage"
Network software

  • TCP/IP protocol installed and configured.
Office client

  • Microsoft Office 2010, 2013, 2016, 2019 in Windows environments only. No Add-In available for Mac OS X.

  • Microsoft Office 2013, 2016, 2019 as part of Office 365 on-premises. No support for Office online or Max OS X.

  • Microsoft Outlook 2010, 2013, 2016, 2019 in Windows environments only.

  • Microsoft Outlook 2013, 2016, 2019 as part of Office 365 on-premises. No support for Office online.
Printing support
  • Printing can either be:

    • Sent directly to a printer seen by the print server.

    • Viewed in a browser instance. You can then choose from different export formats as they are supported by Crystal Reports. For a PDF export (default), it is necessary to install Acrobat Reader V10 or higher on the workstation.
Others

  • This excludes iPad tablets.