Prerequisites overview

This document provides an overview of the prerequisites to install the different upgrades of Sage X3.

Databases

Component Product version Component version
Oracle

Prior to release 2020 R2/V12.0.22

12c R1 and R2 SE2, EE

From release 2020 R2/V12.0.22

19c SE2, EE
Microsoft SQL Server Prior to release 2020 R3/V12.0.23

2016 SE, EE, BI

2017 SE, EE, BI

From release 2020 R3/V12.0.23 to release 2023 R1/V12.0.33 2019 SE, EE, BI
From release 2023 R1/V12.0.33 2022 SE, EE, BI
MongoDB From Syracuse 12.5 in release 2019 R5/V12.0.20 to release 2020 R3/V12.0.23 3.6
Syracuse 12.8 in release 2020 R3/V12.0.23 4.0
From Syracuse 12.9 in release 2020 R4/V12.0.24 to release 2021 R4/V12.0.29 4.2
From Syracuse 12.14 in release 2022 R1/V12.0.29 4.4
From Syracuse 12.21 in release 2024 R2/V12.0.36 7

Notes:

  • The MongoDB installer is included in the Sage X3 ISO.
  • MongoDB versions under 4.2 are not compatible with Windows Server 2019.
  • MongoDB 4.4 is not compatible with Windows Server 2012 R2.

Microsoft PowerShell

PowerShell is a cross-platform task automation solution composed of a command-line shell, a scripting language, and a configuration management framework. PowerShell runs on Windows, Linux, and macOS.

Below, you can find the requirements for the runtime and database server for each release prior to and since release 2022 R4/V12.0.32:

Product version Component Oracle database architectures SQL Server database architectures
Prior to release 2022 R4/V12.0.32 Runtime server - -
Database server - -
From release 2022 R4/V12.0.32 to release 2023 R1/V12.0.33 Runtime server Microsoft PowerShell 7.2 or later

Microsoft PowerShell 7.2 or later

SQL Server module for PowerShell version 21

Database server - -
From release 2023 R2/V12.0.34 Runtime server

Microsoft PowerShell 7.2 or later

Recommended: Latest version

Microsoft PowerShell 7.2 or later

Recommended: Latest version

SQL Server module for PowerShell version 22 or later

Recommended: Latest version

Database server -

Microsoft PowerShell 7.2 or later

Recommended: Latest version

SQL Server module for PowerShell version 22 or later

Recommended: Latest version

For more details, consult the installation documentation.

Server operating system

Component Product version Component version
Windows Server Prior to release 2020 R2/V12.0.22 2016 Essentials, Standard, and Datacenter
From release 2020 R2/V12.0.22 to release 2022 R3/V12.0.32 2019 Essentials, Standard, and Datacenter
Since release 2022 R4/V12.0.32 2022 Essentials, Standard, and Datacenter
Red Hat Enterprise Linux Prior to release 2022 R4/V12.0.32 Linux Server x64 release 7
Since release 2022 R4/V12.0.32 Linux Server x64 release 8
Oracle Enterprise Linux Prior to release 2022 R4/V12.0.32 Linux x64 release 7
Since release 2022 R4/V12.0.32 Linux x64 release 8

Note: Windows Server 2012 R2 should not be used for new installations, as:

  • Its End of Life is planned for October 10, 2023.
  • Sage stopped supporting Windows Server 2012 R2 in 2022.
  • If you are currently using Windows Server 2012 R2, you need to upgrade to Windows Server 2016, 2019, or 2022.

Note:

  • For Oracle Enterprise Linux x64 release 8, the compat-openssl10-1:1.0.2o-3.el8.x86_64 package is mandatory.

  • For Red Hat and Oracle, the libunwind library is mandatory since release 2022 R4/V12.0.32.

Servers, frameworks, and middleware

Component Product version Component version
Elasticsearch From Syracuse 12.3 before release 2020 R1/V12.0.21 6.4
From Syracuse 12.6 in release 2020 R1/V12.0.21 to release 2020 R3/V12.0.24 6.8
From Syracuse 12.9 in release 2020 R4/V12.0.24 to release 2023 R1/12.0.33 7.16
From Syracuse 12.19 in release 2023 R2/12.0.34 Latest ElasticSearch 8 Version
Java Virtual Machine From release 2020 R2/V12.0.22 Latest Java 11 Version

The following components contain a validated version of Node.js to be installed within the setup pack:

  • Syracuse web server

  • X3 Services

  • Automated Test Platform (ATP)

Some components of Sage X3 will also install a validated version of the Microsoft .NET Framework.

Browsers

Component Version
Google Chrome v87+
Firefox v79+
Safari (Mac OS only) v13+
Chromium-based Edge v87+

Note: Desktop browsers are certified on Windows 7, Windows 8.1, Windows 10 (Edge only on Windows 10), Windows 11, and Mac OS X. Other Linux-based systems are "compatible only."

Mobile applications

Component Version
iOS 10+
Android 7+

Client components

Component Version
Microsoft Office (32 and 64-bit editions) 2010, 2013, 2016, 2019
Microsoft Office as part of Office 365 (32 and 64-bit editions) Latest Office 365 application
Microsoft Outlook (32 and 64-bit editions) 2010, 2013, 2016, 2019
Microsoft Outlook as part of Office 365 (32 and 64-bit editions) Latest Outlook Office 365 application
Crystal Reports Designer CR2016 and CR2020

Note:

  • Office and Outlook as part of Office 365 do not have support for Office online.

  • To use Crystal Reports Designer 2016 and 2020, the Print Server version must be ≥ 2.18.

Virtualization platforms

You can run Sage X3 on a virtualization platform. This is supported if:

  • The operating system used in the Sage X3 virtual machines:
    • Is certified by the virtualization platform vendor.
    • Is supported by Sage X3.
  • The virtualized environment is correctly configured and managed according to virtualization platform and hardware vendors’ good practices, particularly:
    • Lowest possible latency between the database tier and the application/runtime tier.
    • No (or very little) CPU over-provisioning.
    • No or moderate memory over-provisioning.
    • Plenty of storage IOPs for the database tier. SSD highly recommended.