Dictionnaire des tables Module Support client
Table V2023R1 | V9.0 (P12) | V11 (P22) | Abréviation | Intitulé | Module | Code activité |
---|---|---|---|---|---|---|
DOOBPCLNK | DBL | Association de donneur d'ordre | Support client | |||
EXKWORD | EKW | Mots-clés existant | Support client | |||
FAMPBQUE | PBQ | Queues concernées | Support client | |||
FAMPBREP | PBR | Collaborateurs compétents | Support client | |||
HDKTASK | HDT | Consommations SAV | Support client | |||
HDKTASKINV | HDI | Consommations à facturer | Support client | |||
HDKTRS | Modification | HTR | Transaction de saisie HDK | Support client | ||
HDKTRSVAL | HTV | Transaction saisie valeurs HDK | Support client | |||
SBGEO | SBG | Zones intervention prestataire | Support client | |||
SBPBL | SBP | Compétences prestataire | Support client | |||
SOLRESULT | SOR | Solutions trouvées | Support client | |||
SOLUTION | SOL | Solutions | Support client | |||
SRESAT | SRS | Historique états demandes | Support client |