Client-side prerequisites for accessing Sage X3 V12
Workstation or remote desktop access
Client workstation configuration
| Workstation resource | Minimal configuration | Recommended |
|---|---|---|
| Processor | Dual-core processor, Intel Celeron/Pentium or AMD equivalent | Intel Core i3, i5 or i7, or AMD equivalent |
| Memory | 3 GB RAM | 4 GB or more |
| Display | 32-bit color, 1280 x 768 pixels | 1440 x 900 pixels or more |
| Network | 10 Mbit/s, WiFi or wired | 100 Mbit/s or more, WiFi or wired |
| OS | 32-bit Windows, OS-X or Linux | 64-bit Windows, OS-X or Linux |
Supported combinations of operating systems and browsers
| Browser | Workstation/remote desktop operating system | |||
|---|---|---|---|---|
| Minimal Version |
Microsoft Windows 7, 8, 8.1, 10, 11 32- and 64-bit Remote desktop on Windows Server 2019, 2022, and 2025 |
Apple Mac OS-X | Linux 32- and 64-bit | |
| Mozilla Firefox | 79 | Supported | Supported | Compatible |
| Google Chrome | 87 | Supported | Supported | Compatible |
| Chromium-based Edge | 87 | Supported | Not available | Not available |
| Apple Safari | 13 | Not supported | Supported | Not available |
In this table, “compatible” for browsers on Linux platform means that the OS/browser combination has passed tests with Sage X3 V12 on some variants of Linux but was not tested on all available combinations.
Other browsers (based or not on one the browsers mentioned above) may work with Sage X3 V12, but Sage does not certify other combinations.
Add-ons and optional tools on client workstation or remote desktop
| Component | Version(s) and comments |
|---|---|
|
Microsoft Office (32 and 64-bit editions) |
2010, 2013, 2016, 2019 Sage X3 plugin for Microsoft Office is available only for Windows platforms. |
|
Microsoft Office as part of Office 365 (32 and 64-bit editions) installed on workstation No support for Office online |
Latest Office 365 application Sage X3 plugin for Microsoft Office is available only for Windows platforms. |
| Microsoft Outlook (32 and 64-bit editions) |
2010, 2013, 2016, 2019 Sage X3 plugin for Microsoft Office is available only for Windows platforms. |
| Microsoft Outlook as part of Office 365 (32 and 64-bit editions) installed on workstation |
Latest Outlook Office 365 application Sage X3 plugin for Microsoft Office is available only for Windows platforms. |
| Crystal Reports Designer |
CR2016, CR2020 Required for Sage X3 reports development. |
| PDF documents viewer |
Adobe Reader DC or equivalent PDF viewer. A PDF display tool is needed for viewing reports generated by Sage X3 through Print Server. Most browsers natively embed a PDF-renderer and do not require a specific utility to be installed. |
Mobile platforms access (smartphones, tablets)
| Platform’s Operating System | Minimal OS version | Supported browsers |
|---|---|---|
| Apple iOS |
10 (can run on 9 but this is now an old iOS version) |
Safari, Chrome, Firefox |
| Google Android |
7 (Nougat) (can run on 6 Marshmallow but it is no longer supported by Google) |
Chrome, Firefox |