Customer hold

This function tracks the customer credit level for customers whose credit control is set to Check or Hold in their Customer profile. It is used to modify the customer status (blocked or unblocked) as a function of their authorized credit level.

The amount of due open items is determined by adding overdue open items according to the number of days that have been entered.

For customers with a credit limit set, the customer is blocked if this amount is greater than the entered amount and if the blocking option is selected.

For blocked customers, the customer status is set back to controlled if this amount is less than the entered amount and if the unblocked option is selected.

See documentation on doubtful receipt entries and open items management for more information .

Screen management

Entry screen

Use the fields on this screen to define a customer's status update and the threshold for the number of days and amount.

You can generate a log file for specific customers and the corresponding amounts.

Control

field TYP

Select the type of control for the customer:

Credit control: The credit limit amount is calculated using information from the customer transactions table (BPCUSTMVT). Accounting entries, including those that are not linked to a sales invoice entry, are considered in the credit limit calculation.

Payment delay control: The credit limit amount is calculated using invoice amounts from the sales invoice (SINVOICE) and purchase invoice (PINVOICE) tables. Invoice amounts entered directly into accounting are not considered in the credit limit calculation.

Criteria

All pay-by customers or All risk customers (field ALLBPC)

Select this checkbox to include the customers.

Pay-by customers display when Payment delay control is selected and risk customers display when Credit control is selected.

Pay-by customer start (field BPCSTR)/ Pay-by customer end (field BPCEND)

Filter for a range of customers. For a single customer, enter the same customer in the From customer and To customer fields.

Pay-by customers display when Payment delay control is selected and risk customers display when Credit control is selected.

Criteria

Authorized credit > ceiling (field PRC)

Enter a percentage for the authorized credit ceiling.
This field only displays when Credit control is selected.

Allowance days (field NBR)

Enter a minimum number of days overdue.

This field only displays when Payment delay control is selected.

Maximum amount (field MNT)

Enter a maximum amount. 

This field only displays when Payment delay control is selected.

Generation

Simulation (field SIM)

Select this checkbox to run in simulation mode. 

Batch task

This function can be run in batch mode. The standard task BPCREDIT is provided for that purpose.

Error messages

The only error messages are the generic ones.

Tables used

Refer to documentation on Implementation