Use this function to view the log of a sales journal, a statement or a sales payment, by giving:

  • the upstream flow leading to the original journals (quote, order, prepayment, etc.),
  • the downstream flow of journals up to:
    - the payment (open items, payments, open item statements, invoices, credit memos/invoices etc.),
    - the various journals linked to CRM activities and/or customer support actions, if the CRM module is activated.

The representation of traceability also displays the status of each journal. You can access the management screen of the document via the Actions icon.

The Sales journal traceability function can also be accessed directly form each management function of sales entries.

Prerequisites

SEEREFERTTO Refer to documentation Implementation

Screen management

Header

The inquiry header is used only to select the sales journal to be traced.

Once the journal has been selected, its status(es), the BP code and name, the company currency and the folder currency are displayed for information purposes.

Sign (field TRKSEL)

Choose the direction of the search:
- Upstream
- Downstream
Company currency (field CURSOC)

This field displays the company currency and cannot be modified.

Folder currency (field CURFOL)

This field displays the folder currency and cannot be modified.
Document type (field VCRTYPSEL)

Enter a document type if you wish to filter the inquiry and restrict it to this type of document.
Document number (field VCRNUMSEL)

Enter the document number reference to inquire, depending on the chosen document type.

 
Line number (field VCRLINSEL)

Line number of the document to inquire.
Example: line 1 = 1000
BP (field BPRNUM)

Help common to the different Journal traceability inquiries (purchasing, sales, CRM, A/P-A/R accounting and fixed assets).
This field displays the BP code and cannot be modified.
For purchase requests, this field is empty since the BP code is displayed on the line.

Part status (field VCRSTA)

Help common to the different Journal traceability inquiries (purchasing, sales, CRM, A/P-A/R accounting and fixed assets).
This field displayed the journal status, its title depends on the journal type inquired.

For instance:

  • For a purchase request: Closed
  • For a purchase order: Invoiced
  • For a sales order: Order status
Part status (field VCRSTA_L)

Help common to the different Journal traceability inquiries (purchasing, sales, CRM, A/P-A/R accounting and fixed assets).
3 fields of this type are available. They display the status of the upstream/downstream journals related to the journal displayed. Their display and their title depend on the type of journal displayed.

Examples :

  • For a purchase order:
    - Invoiced: Yes / No
    - Closed: Yes / No
  • For a purchase invoice:
    - Invoice status: Pending / Validated
  • For a sales order:
    - Delivery status
    - Invoice status
    - Signature
  • For an expense:
    - Fixed: Yes / No

Tab Traceability

The traceability of the various documents is shown in the form of a tree structure and a grid, with the status of each journal indicated.

Example of the Downstream representation of aQuote's flows, up to the documents related to customer relations:

 Sales quote

 

 

 

 

 

 

 

Totally ordered
Signature: No management 

 

Sales order 

 

 

 

 

 

 

 Closed
Delivered
Invoiced
Signature: No management

 

 

 Prepayment

 

 

 

 

 

 Reminder: Yes
Paid

 

 

 Picking ticket 

 

 

 

 

 

Picking ticket status Delivered 

 

 

 

 Shipment

 

 

 

 

 Return status: Partially returned
Invoice status: Partially returned

 

 

 

 

Sales invoice 

 

 

 

 Invoice status: Validated

 

 

 

 

 

 Sales credit memo

 

 

 Credit memo status: Validated

 

 

 

 

 

 Accounting journal 

 

 

 

 

 

 

 

 Statement

 

 

 Journal validated: No

 

 

 

 

 

 

Open item 

 

Reminder: Yes
Paid

 

 

 

 

 

 

 

 Payment

 In the bank

 

 

 

 

 

 

 Open item

 

 Reminder: Yes
Not paid

 

 

 

 

 

 Task

 

 

Completed: No

 

 

 

 

 Sales return

 

 

 

 

 

 

 

 

 

 Sales credit memo

 

 

Credit memo status: Validated

 

 

 

 

 Call

 

 

 

Completed: Yes
Incoming call 

 

 

 

 

 Customer base

 

 

 

End user
Installed on loan: No 

 

 

 

 

 

 Service request

 

 

 Dispatching
Completely covered
Severity: A1

 

 

 

 

 

 

 Action

 

Completed: Yes
Sub-contracted: No
Category: B1 

 

 

 

 

 

 

 Solution

 

 Category: A1
Skill group: XXX

 

 

 Appointment

 

 

 

 

 

 Completed: No
On the customer's premises

XSL

Document

Use this button to access the line document.

Document

This Project action is only available in the upstream flow inquiry of a quote when it is related to a mixed project (PRP and CRM). In this case, you can quickly access the two types of projects using this button and the Back button.
Upstream traceability

Use this button to inquire the upstream traceability of the document on the line.

Downstream traceability

Use this button to inquire the downstream traceability of the document on the line.

Specific Buttons

Detail

Use this button to access the additional information of the displayed document, especially the amounts in the journal currency, company currency and folder currency.

Limitations

This function does not apply to 'Customer BP invoices' or 'Inter-company customer invoices' entry types.

To access the generated entries, use the actions from the Zoom menu available in the Customer BP invoices and Inter-company customer invoices functions.

Error messages

The only error messages are the generic ones.

Tables used

SEEREFERTTO Refer to documentation Implementation