Table Abbreviation Description Module Activity code
HDKTRS HTR HDK entry transaction Help Desk  

Key Description Duplicates Activity code
HTR0 HTRTYP+HTRNUM No  
HTR1 HTRNUM+HTRTYP No  

Column Normal title Dim. Type Length Menu Link expression Cancellation Act
ACSCOD Access code   ACS     [ACS]ACS0=[HTR]ACSCOD Block  
AMTINVCOD Invoiceable amount   M 15 35      
AUSTYPCOD Provider type   M 15 35      
AUUID Single identifier   AUUID          
BLOCINVI Hidden block 15 A 15        
BPCCURCOD Purchase currency   M 15 35      
BPCDATCOD Purchase date   M 15 35      
BPCGRUCOD Group customer   M 15 35      
BPCINVCOD Bill-to customer   M 15 35      
BPCPRICOD Purchase price   M 15 35      
BPCPYRCOD Pay-by   M 15 35      
BRACOD Brand   M 15 35      
CCECOD Analytical dimensions   M 15 35      
CHGTYPCOD Rate type   M 15 35      
CLELIS Index 8 ANX          
COLFIXNAM Fixed column grid 10 A 25        
COLFIXVAL Fix.col. grid value 10 C 1        
CONSPTCOD Support contract   M 15 35      
COULIS Numbering active 8 M 4 1      
CREDAT Date created   D          
CREDATTIM Date time   ADATIM          
CREUSR Creation user   A 5        
CURCOD Sales currency   M 15 35      
DEPCOD Settlement discount   M 15 35      
DERLU Last read   M 4 1      
DESAXX Description   AX3          
DOCFLG Auto print   M 4 1      
DOCNAM Document   ARP     [ARP]ARP0=[HTR]DOCNAM Block  
DONDATCOD Date executed   M 15 35      
DONHOUCOD Carried out the   M 15 35      
DOOCOD Service caller   M 15 35      
DTCKILCOD Distance   M 15 35      
ECCCOD Major version   M 15 35     ECC
ECCCODMIN Minor version   M 15 35     ECC
ENAFLG Active   M 4 1      
ENTCOD Auto journal code   GAU     [GAU]GAU0=[HTR]ENTCOD Block  
EXPNUM Export number   L 8        
FCYITNFLG Address tab   M 4 1      
FIRLIS In first position   M 4 1      
FLTLIS Filter 8 A 215        
FLYWARFLG Warranty requests   M 4 1      
GFY Group   AGF     [AGF]AGF0=[HTR]GFY Block  
GRALEVCOD Severity   M 15 35      
HDKITNCAT Category   M 4 1      
HDKITNDAT Period   M 4 1      
HDKITNDSY Display 15 M 4 1      
HDKITNPOS Position 15 L 8        
HDKITNSCO Sub-contracted operations   M 4 1      
HDKITNUSR Employee   M 4 1      
HDKSREDSY Display 20 M 4 1      
HDKSREGRA Severity level   M 4 1      
HDKSREPOS Position 20 L 8        
HDKSREQUE Queue   M 4 1      
HDKSRESAT Status   M 4 1      
HDKSREUSR Employee   M 4 1      
HDTAMTCOD Amount consumed   M 15 35      
HDTAUSCOD Provider   M 15 35      
HDTCPNCOD Component   M 15 35      
HDTINVCOD Billable   M 15 35      
HDTMACCOD Base   M 15 35      
HDTNUMCOD Conso chrono   M 15 35      
HDTPITCOD Points debited   M 15 35      
HDTTEXCOD Text   M 15 35      
HDTTIMCOD Real duration   M 15 35      
HDTTOTFLG Totals   M 4 1      
HDTTYPCOD Consumption type   M 15 35      
HSTOFCYCOD Site stock (line)   M 15 35      
HTRDES Description   DES          
HTRNUM Transaction   TRS          
HTRTYP Transaction type   M 15 3020      
HTRTYPCAR Alpha no.   A 2        
IFFADDCOD Address indications   M 15 35      
INVDTACOD Invoice elements   M 15 35      
ISSISSCOD Quantity issued   M 15 35      
ISSQTYCOD Quantity to issue   M 15 35      
ITNDATCOD Installation date   M 15 35      
ITNNUMCOD Action Chrono   M 15 35      
ITNTIMFLG Time management   M 4 1      
ITSDATCOD In service date   M 15 35      
MACCONFLG Direct coverage   M 4 1      
MAIFLG Installations   M 4 1      
NPRFLG Auto print   M 4 1      
NPRNAM Document   ARP     [ARP]ARP0=[HTR]NPRNAM Block  
NUMBPCCOD Customer request   M 15 35      
OBJCOD Additional info   M 15 35      
OBJLIS Object 8 AOB     [AOB]ABREV=[HTR]OBJLIS Block  
ONGINVISI Hidden tab 10 A 15        
ONGLETACT Active tab   AMK     [AMK]CODMSK=[HTR]ONGLETACT Block  
ORDLIS Sign 8 M 10 90      
PJTCOD Project   M 15 35      
PLNDATCOD Planned the   M 15 35      
PRITYPCOD Price type   M 15 35      
PTECOD Payment term   M 15 35      
PURDATCOD Sales date   M 15 35      
REPCOD Sales reps   M 15 35      
RESDATCOD Resolution date   M 15 35      
RESHOUCOD Resolution time   M 15 35      
RESRENCOD Reason   M 15 35      
SALPRICOD Sale price   M 15 35      
SATCOD Status   M 15 35      
SBBTOTFLG Subtotals   M 4 1      
SCOAMTCOD Subcontracted amount   M 15 35      
SCOCOD Subcontracted   M 15 35      
SRETSDCOD Stat groups   M 15 35      
SSTENTCOD Entity/Use   M 15 35     LTA
STOFCYCOD Site stock (header)   M 15 35      
STOISSCOD Stock issue   M 15 35      
TIMSPGCOD Time spent   M 15 35      
TITNADDFLG Addresses   M 4 1      
TITNHDTFLG Consumptions   M 4 1      
TITNRSEFLG Resources   M 4 1      
TRITIMCOD Commute time   M 15 35      
TRSCOD Movement code   ADI     [ADI]CODE=14;TRSCOD Block  
TRSFAM Transaction group   ADI     [ADI]CODE=9;TRSFAM Block  
TSRECOVFLG Coverages   M 4 1      
TSRECPNFLG Components   M 4 1      
TSREESCFLG Escalations   M 4 1      
TSREHDTFLG Consumptions   M 4 1      
TSREHORFLG Timestamps   M 4 1      
TSREINVFLG Invoicing   M 4 1      
TSREMACFLG Base   M 4 1      
TSREPBLFLG Skills   M 4 1      
TSREPITFLG Points management   M 4 1      
UPDDAT Change date   D          
UPDDATTIM Date time   ADATIM          
UPDUSR Change user   A 5        
VACBPRCOD Tax rule   M 15 35