Sales rep. connected priority appt.
This parameter is used to determine if an appointment must be assigned to the sales representative responsible for the customer or else to the sales representative connected to the system.
Level of localization / Global variable
This parameter is defined at the level User. It belongs to Chapter CRM (Customer Relation) and the Group REP (Sales rep assignment), The following parameters are also associated with this chapter and group :
- CRMDEFREP (Rep. connected / default)
- CRMREPCLL (Rep. connected priority call)
- CRMREPOPP (Rep. connected prior. project)
- CRMREPSIT (Recover site representatives)
- CRMREPTSK (Rep. connected priority task)
The global variable GCRMREPBAP is associated with it.