This parameter is used to define the icon displayed to signify that a report has been written.

If no code has been entered, the icon Number 117 is used by default.

The various icons can be chosen from amongst those proposed in the available list.

Level of localization / Global variable

This parameter is defined at the level Folder. It belongs to Chapter CRM (Customer Relation) and the Group ICO (Icon management), The following parameters are also associated with this chapter and group :

  • ICOSYN (Icon overview to write)

The global variable GICOSYNDON is associated with it.

Functions concerned

The following functions are associated with this parameter :

  Customer relation > Customer support > Service requests

Comments

This parameter concerns namely the service requests where these icons can be found.