Field help (CCMCRCCMUS)

Use this field to identify the subject matter expert who has the authority to categorize, prioritize, approve or reject, and monitor the suggested change.

The default change manager is the Sage X3 user defined in the CCMCMDEF - Default change manager parameter (TC chapter, CCM group).

You can assign this change request to a different change manager, if required. Simply type in, or select a user code from the list of users approved for involvement in your "change management" process as "change managers". The query displays each user’s Role and Department if appropriate values have been defined in their CCMROLE - Role and CCMDEPT - Department user parameters (TC chapter, CCM group).

The change manager you define in this field ultimately has full control over these requirements and the progress of them through the change cycle. They have administrative rights to advance or reverse them through the stages of the change cycle as they deem necessary. To assist with their decision making they will be notified by email when key change request events occur, if the folder level CCMEMAILCM - Email change manager parameter (TC chapter, CCM group) is set. For example, they will be notified when the action plan has been completed or if the change request is rejected. The email will contain a URL (uniform resource locator) to this change request.

This field is mandatory.

 You can only change the default or the assigned change manager if you meet one of the following conditions:

• You are logged in as the current change manager for this change request.
• Your Sage X3 User record has administrator rights.
• Your Sage X3 User record has approval for the site specified on this change request (if a Site has been specified).

 If you have assigned yourself as the change manager you will not receive a notification email.