Use this function to create the text of an email used as the default message when using the email sending function. This email sending function is accessed from the Service requests and Service responses functions in the Actions panel.

Prerequisites

SEEREFERTTO Refer to documentation Implementation

Screen management

Entry screen

Many languages are available for your text. In the Email sending screen displayed, click on the Email sending function in the Service requests or Service responses functions and the set up message is displayed in your connection language.

You can create texts by users. To create user-specific text, enter the User field.

In the selection panel, in the By language field, messages are sorted by function (Service requests, Services responses), then by language and finally by user ('default' message if no user is defined).

In the selection panel, in the By user field, messages are sorted by function (Service requests, Services responses), then by user ('default' message if no user is defined) and finally by language.

Block number 1

Function (field FNC)
Language (field LAN)
User (field AUS)

Text

E-mail text (field TXT1)

Error messages

The only error messages are the generic ones.

Tables used

SEEREFERTTO Refer to documentation Implementation