Warranty requests - Implementation

Prerequisite

Activity codes

The following activity codes (sorted by type) may have an impact on the way the function operates :

Dependent activity codes

These codes are never entered in folder management, because their value is calculated :

  DEBR (Intrastat state/region), KAG (Argentinean localization), PBDPO (Payment balance declaration).

Functional

  CCN :  Concessions

  CFG :  Configurator

  CFOM :  Cash forecast management

  CSL :  Consolidation

  DEB :  EU exchange declaration

  ECC :  Product version management

  EFAT :  Electronic invoice

  ELINV :  Electronic invoice

  FAS :  Asset folder

  FCT :  Factoring management

  FOA :  Food allergens

  FUP :  Reminder and late payment mana

  LND :  Loan management

  LTA :  Local taxing

  MAXPD :  Maximum period (companies)

  MWM :  Weighing stations

  PJM :  Project management

  PLM :  PLM - X3 interface

  PPT :  Prospect management

  PRCSL :  Pre-consolidation

  RVM :  Routing version management

  SAFT :  SAF-T

  WRH :  Warehouse management

Sizing

  ANA :  No. of analytical dimensions

  NDL :  Default no. of locations

  NUC :  Number of packing units

  REC :  Customer sales reps

  SFI :  Max. no. entered inv. elts

  STC :  Sales statistical groups

  STI :  Product statistical groups

  STR :  Statistical groups Requi.

Localization

  KBE :  Belgian localization

  KDE :  German localization

  KFR :  French localization

  KIT :  Italian localization

  KPO :  Portuguese Localization

  KSP :  Spanish localization

  KUS :  Localization USA

General parameters

The following general parameters may change the way the function is working :

Customer Support

  MACBRAUSE (defined at level Folder) : "use of ""brand"" field"

Sequence numbers

The sequence numbers used to number the documents managed by this function are :

  QUE : Queues

The sequence number assignment function defines the sequence number which is used

Authorizations

This function is object managed. The creation, modification, and deletion operations can be activated or deactivated for a given user. Filters by roles can also be associated with this function.

As data is linked to a site, a filter per site can be activated.

Other prerequisites

Miscellaneous tables

The following miscellaneous tables are used by the function. They must be populated if necessary :

  Miscellaneous table number 408 : Brand

Tables used

The following tables are implemented by the function :

Table	Table description
AUTILIS [AUS]	Users
BPADDRESS [BPA]	Addresses
BPARTNER [BPR]	Business partner
BPCUSTOMER [BPC]	Customers
CONTACT [CNT]	Contacts
CONTACTCRM [AIN]	Contact relationships
ITMFACILIT [ITF]	Products-sites
ITMMASTER [ITM]	Products
MACHINES [MAC]	Installed base
SERREQUEST [SRE]	Service requests
TABCUR [TCU]	Currency table
WARREQCPN [RCW]	Warranty request lines
WARREQUEST [RQW]	Warranty requests