Function
Utilisez ce paramètre pour indiquer la fonction que l'utilisateur X3 remplit au niveau de la CRM :
- Ingénieur commercial
- Téléacteur
- Directeur commercial
- Relanceur
- Autre
- Support client
Level of localization / Global variable
This parameter is defined at the level User. It belongs to Chapter CRM (Customer Relation) and the Group COL (Employee profile), The following parameters are also associated with this chapter and group :
- AUSCRMB (Status)
- AUSCRMC (Mission start)
- AUSCRMD (Mission end )
- AUSCRME (Supervisor)
- AUSCRMF (Sales rep)
- AUSCRMG (Fixed weekly structure)
- AUSCRMH (Weekly structure)
- AUSCRMI (Category of target criteria)
The global variable GAUSCRMA is associated with it.
Functions concerned
The following functions are associated with this parameter :
Customer relation > CRM activity > Calls
Setup > Customer relation > Marketing > Mass mailing XML
Common data > BPs > Sales reps